All our products are made by hand. If you desire one of our writing instruments, please get in touch with us to receive all information about lead time, shipping costs and other details.
Order confirmation and shipment information will be also sent via email.
According to the Italian law D.Lgs. 22/5/99 N.185, you have the right to return the items you bought if, for any reason, you are unsatisfied with it, within 14 days starting from the receiving date.
Please contact us via e-mail at firstname.lastname@example.org
We'll provide full reimbursement on products that are returned to us unused, in the state you received them, and which include all of the original packaging. If you need to return a product because of our mistake (like if we accidentally sent the wrong item, or the item was damaged or defective), just let us know and we’ll take care of you.
We cannot refund any shipping cost.
We package all products with utmost care. If damages have occurred to the products during the transport please contact us immediately, we’ll take care of you.